How can we help?
Most answers are below. If you're still stuck, email us and we'll get back to you.
Email us at hello@onplate.app — we typically reply within 1–2 business days.
How do I import a recipe?
Copy the link to a cooking video on TikTok or Instagram, then paste it into OnPlate (or use the share sheet to send it to OnPlate). The recipe is extracted into ingredients and steps and saved to your library.
Which apps and links are supported?
OnPlate works with cooking videos from TikTok and Instagram. It works best with videos that clearly show or describe a recipe.
A recipe didn't import correctly. What can I do?
Every recipe is fully editable — you can fix ingredient amounts, edit steps, and add notes. If a video has no clear recipe in it, OnPlate may not be able to extract one.
How do grocery lists work?
Add recipes to your grocery list and OnPlate combines duplicate ingredients and groups them, so you have one clean list for the store.
Where are my recipes stored?
Your saved recipes live in your OnPlate library on your device and account. See our Privacy Policy for details on how your data is handled.
How much does OnPlate Premium cost?
OnPlate Premium is $9.99 / month or $39.99 / year, and both plans start with a 3-day free trial. Prices may vary by region — the exact price is shown in the App before you confirm.
How do I manage or cancel my subscription?
Subscriptions purchased on the App Store are managed in your Apple ID settings: open the Settings app, tap your name, then Subscriptions. You can cancel there at any time.
What devices does OnPlate work on?
OnPlate is an iPhone app and requires iOS 17 or later.
How do I delete my data?
Email hello@onplate.app from the address associated with your account and we'll help you delete your data.